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Privacy Policy

Privacy Policy 

This privacy policy has been compiled to serve better those who are  concerned with how their ‘Personally identifiable information’ (PII) used  online. PII, as used in US privacy law and information security, is  information that can be utilized on its own or with other information to  identify, contact, or locate a single person, or to identify an individual in  context. Please read our privacy policy carefully to get a clear  understanding of how we collect, use, protect or otherwise handle your  Personally Identifiable Information in accordance with our website. 

What personal information do we collect?  

Possible Personal Information Collected  

Personal information is:  

  1. information in a consumer report; or
  2. an individual’s first name or initial and last name in combination with any of the following:
    • birth date;  
    • social security number or other government-issued  identification number;  
    • mother’s maiden name;  
    • unique electronic identification number or routing code;  o telecommunication access devices including debit or credit  card information; or  
    • financial institution account or information.  
    • e-mail address   
    • phone numbers  

When do we collect information?  

This Re-Homing Texas LLC. obtains personal information in the following  ways: 

  1. in consumer reports from reporting agencies to which this company subscribes in connection with lease applications, loan applications, or for other reasons that the consumer may authorize this company  to obtain;
  2. in lease applications a prospective tenant completes; 3. in other real estate related forms the customer or client completes in or related to a transaction; and  
  3. in tax reporting forms that the customer or client is required to complete and which are given to this company
  4. We collect information from you when you fill out a form or enter information on our site

How do we use your information?  

Personal Information from Prospective Tenants: The personal information  that prospective tenants provide to this company is primarily used to  obtain consumer reports (credit checks). It may also be used to perform  background checks and rental history searches. The information in the  consumer reports may be discussed with landlords for whom this  company manages the property. This company also reports information to  credit reporting agencies and uses personal information to complete  those reports.  

Personal Information from Owners of Properties Managed by the  Company: When this company acts as a property manager for a property  owner; the company uses the property owner’s personal information only:  (a) to deliver the required management services; (b) to file any required  reports with governmental agencies (for example, the IRS); (c) to  establish ACH deposits, or (d) for other purposes the property owner may  authorize, such as providing utilities.  

Personal Information from Clients: When this company represents a  person (buyer, seller, landlord or tenant) in a transaction the agent  servicing the client may, on the client’s behalf and at the client’s  instruction, convey personal information he or she provides to the agent  to service providers (for example, mortgage lenders and title companies)  as those service providers may require for the products or services the  client needs or requests. If this company represents a prospective tenant  in a lease transaction, the personal information may, on the tenant’s  behalf and with the tenant’s knowledge, be discussed with and provided  to landlords or their agents. This company and its agents exercise  reasonable discretion when discussing any personal information with  others. 

We may use the information in the following ways: 

  • To improve our website to serve you better.
  • To allow us to service you better in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature. To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • Phone numbers collected for SMS through our “Contact” page will not be shared with third parties or affiliates for marketing purposes under any circumstances.  

How do we protect visitor information?  Written files in this company are kept under lock and key.  

Electronic records are protected by an access name and password  assigned to persons in this company.  

This company and its agents exercise reasonable discretion when  discussing any personal information with others and release personal  information to others only as described by this policy.  

This company does not permit its employees or agents to make copies of  consumer reports or records of insurance claims. The consumer reports  retained in the company’s files are not to be accessed in the future as a  convenience to customers or clients.  

The individual agents that work with this company are independent  contractors and the agent with whom a customer or client works with may  maintain a separate transaction file.  

The company instructs its agents to not permit other persons to access  the personal information in files the agents maintain. The company  instructs its agents to protect the personal information in the agent’s’ files  in the same manner as described in this policy.  

Our website is scanned on a regular basis for security holes and known  vulnerabilities to make your visit to our site as safe as possible. 

We use regular Malware Scanning.  

Your personal information is contained behind secured networks and is  only accessible by a limited number of persons who have special access  rights to such systems, and are required to keep the information  confidential. Also, all sensitive/credit information you supply is encrypted  via Secure Socket Layer (SSL) technology.  

We implement a variety of security measures when a user places an  order enters, submits, or accesses their information to maintain the safety  of your personal information.  

For your convenience, we may store your credit card information kept for  more than 60 days to expedite future orders, and to automate the billing  process.  

Do we use ‘cookies’?  

Yes. Cookies are small files that a site or its service provider transfers to  your computer’s hard drive through your Web browser (if you allow) that  enables the site’s or service provider’s systems to recognize your browser  and capture and remember certain information. For instance, we use  cookies to help us remember and process the items in your shopping cart.  They are also used to help us understand your preferences based on  previous or current site activity, which enables us to provide you with  improved services. We also use cookies to help us compile aggregate  data about site traffic and site interaction so that we can offer better site  experiences and tools in the future.  

We use cookies to:  

Compile aggregate data about site traffic and site interactions to offer  better site experiences and tools in the future. We may also use trusted  third party services that track this information on our behalf.  

You can choose to have your computer warn you each time a cookie is  being sent, or you can choose to turn off all cookies. You do this through  your browser (like Internet Explorer) settings. Each browser is a little  different, so look at your browser’s Help menu to learn the correct way to  modify your cookies. 

If you disable cookies, some features will be disabled It won’t affect the  user’s experience that makes your site experience more efficient and  some of our services will not function properly. However, you can still  place orders.  

Third Party Disclosure  

We do not sell, trade, or otherwise transfer to outside parties your  personally identifiable information unless we provide you with notice or  the party is a direct affiliate. This does not include website hosting  partners and other parties who assist us in operating our website,  conducting our business, or servicing you, so long as those parties agree  to keep this information confidential. We may also release your  information when we believe release is appropriate to comply with the  law, enforce our site policies, or protect ours or others’ rights, property, or  safety.  

However, non-personally identifiable visitor information may be provided  to other parties for marketing, advertising, or other uses.  

Third party links  

Occasionally, at our discretion, we may include or offer third party  products or services on our website. These third party sites have separate  and independent privacy policies. We, therefore, have no responsibility or  liability for the content and activities of these linked sites. Nonetheless,  we seek to protect the integrity of our site and welcome any feedback  about these sites.  

Google  

Google’s advertising requirements can be summed up by Google’s  Advertising Principles. They are put in place to provide a positive  experience for users.  

https://support.google.com/adwordspolicy/answer/1316548?hl=en We use Google AdSense Advertising on our website. 

Google, as a third-party vendor, uses cookies to serve ads on our site.  Google’s use of the DART cookie enables it to serve ads to our users  based on their visit to our site and other sites on the Internet. Users may  opt-out of the use of the DART cookie by visiting the Google ad and  content network privacy policy.  

We have implemented the following: 

  • Remarketing with Google AdSense
  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies  (such as the Google Analytics cookies) and third-party cookies (such as  the DoubleClick cookie) or other third-party identifiers together to compile  data regarding user interactions with ad impressions, and other ad service  functions as they relate to our website.  

Opting out:  

Users can set preferences for how Google advertises to you using the  Google Ad Settings page.  

Alternatively, you can opt-out by visiting the Network Advertising Initiative  opt-out page or permanently using the Google Analytics Opt-Out Browser  add-on.  

Access to Personal Information?  

The following persons have access to personal information in this  company’s files: 

  1. the agent or broker who is servicing or coordinating the transaction;
  2. the office manager to whom the agent reports; and Property Manager, Assistant Property Manager, and Receptionists.  
  3. application processors;  
  4. employees who need to access the information to assists agents, brokers, accountants, office manager in processing or performing a task. 

Property owners for whom the company manages properties do not have  access to personal information in the company’s files. However, the  company and its agents may discuss the information in a tenant’s  consumer report or lease application with a property owner. Copies of  such information are provided to the landlord only: (1) with the tenant’s  consent; or (2) if the company ceases to be the property manager and the  landlord requests that the files be sent to the landlord, the landlord’s  attorney, or the new property manager.  

Personal information from a buyer, seller, landlord, or tenant may be  discussed with others (such as mortgage lenders or prospective  landlords) only as is reasonably necessary to negotiate or close the  transaction or to provide the services the customer or client seeks from  this company.  

This company may, at the customer’s or client’s request, provide personal  information to service providers in a transaction such as a title company  or mortgage company if it is necessary to expedite or complete a  transaction.  

If the company is required by law to allow others to access the personal  information in the company’s files, the company will comply with the law  (for example, compliance with court orders, subpoenas, or governmental  investigations). The company will also allow law enforcement agencies  access to personal information to cooperate with such Investigations.  

Disposal of Personal Information  

Personal are not to destroy documents without permission of  management. The company uses reasonable measures to dispose of  personal information. Personal information is usually disposed of by  shredding or burning documents, erasing electronic files by means that  make the files unreadable or undecipherable, or by eradicating personal  information from documents or electronic files in ways that make the  personal information Unreadable.  

Erroneous Records: 

If this company erroneously reports information to a consumer reporting  agency, the company will act to correct the information in the company’s  records and request the reporting agency to correct the information in its  records promptly after the company has learned and determined that the  report was in error.  

If this company maintains an erroneous record that a consumer has  issued a dishonored check, the company will promptly delete the record  after the company and consumer agree that the information is in error or  after the consumer provides the company with a law enforcement agency  report stating that the dishonored check was not authorized. Notice: This  Company asks any person who provides personal information to this  company or one of its agents to identify the information at that time as  “personal information.”  

California Online Privacy Protection Act  

CalOPPA is the first state law in the nation to require commercial  websites and online services to post a privacy policy. The law’s reach  stretches well beyond California to require a person or company in the  United States (and conceivably the world) that operates websites  collecting personally identifiable information from California consumers to  post a conspicuous privacy policy on its website stating exactly the  information being collected and those individuals with whom it is being  shared, and to comply with this policy. – See more  

at http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf 

According to CalOPPA, we agree to the  following:  

Users can visit our site anonymously  

Once this privacy policy is created, we will add a link to it on our  homepage, or as a minimum on the first significant page after entering our  website.  

Our Privacy Policy link includes the word ‘Privacy,’ and can be easily be  found on the page specified above. 

Users will be notified of any privacy policy changes: 

  • On our Privacy Policy Page

Users can change their personal information: 

  • By emailing us
  • By calling us
  • By logging into their account

How does our site handle do not track  signals?  

We honor do not track signals and do not track, plant cookies, or use  advertising when a Do Not Track (DNT) browser mechanism is in place.  

Does our site allow third party behavioral  tracking?  

It’s also important to note that we do not allow third party behavioral  tracking.  

COPPA (Children Online Privacy Protection  Act)  

When it comes to the collection of personal information from children  under 13, the Children’s Online Privacy Protection Act (COPPA) puts  parents in control. The Federal Trade Commission, the nation’s consumer  protection agency, enforces the COPPA Rule, which spells out what  operators of websites and online services must do to protect children’s  privacy and safety online.  

We do not specifically market to children under 13. 

Fair Information Practices  

The Fair Information Practices Principles form the backbone of privacy  law in the United States and the concepts they include have played a 

significant role in the development of data protection laws around the  globe. Understanding the Fair Information Practice Principles and how  they should be implemented is critical to comply with the various privacy  laws that protect personal information.  

To be in line with Fair Information Practices  we will take the following responsive action,  should a data breach occur:  

  • We will notify the users via email within seven business days We will notify users via phone call within seven business days We will notify the users via in-site notification within seven business  days  
  • We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law.  This principle requires not only that individuals have enforceable  rights against data users, but also that individuals have recourse to  courts or a government agency to investigate and prosecute non compliance by data processors.  

CAN-SPAM Act  

The CAN-SPAM Act is a law that sets the rules for commercial email,  establishes requirements for commercial messages, gives recipients the  right to have emails stopped from being sent to them, and spells out  tough penalties for violations.  

We collect your email address to:  

  • Send information, respond to inquiries, and other requests or questions.
  • Process orders and to send information and updates about orders We may also send you additional information related to your product and service.  
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred 

To be in accordance with CAN-SPAM, we  agree to the following:  

  • NOT use false, or misleading subjects or email addresses Identify the message as an advertisement in some reasonable way Include the physical address of our business or site headquarters  Monitor third party email marketing services for compliance, if one is  used.  
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email

Contacting Us  

If there are any questions regarding this privacy policy, you may contact  us using the information below.  

https://www.rehomingtexas.com/contact-us-3/ 

 

  • OFFICE LOCATION:

    5150 Broadway St, Ste 505,
    San Antonio, Tx 78209

    (210) 390-9000

    (210) 783-8411

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